An apple a day keeps the doctor away

Address:

30/26-30 Constable Road, Waiuku

Covid-19 Update – Testing Protocols

At the moment – as we have mentioned previously – we are asking anyone who has cold and flu symptoms to NOT enter the medical centre. Instead, we request that they wait in their car and contact reception on 09 235 9102 for advice on what to do.

Alternatively, they can telephone 027 381 6926. (Please note, this mobile number is *only* for people who need to be assessed for cold & flu symptoms, or otherwise require a Covid-19 swab. Please don’t ring this mobile number for general enquiries.)

As many of you may know or have seen, we are evaluating those patients and conducting our Covid-19 testing outside and to the rear of the Waiuku Health Plus building, where the staff on duty wear full PPE.

The reason for this is that we are trying to safeguard the health of everyone inside the building, including our staff and other patients.

If – in the future – we happen to have a patient inside the building who then tests positive for Covid-19, we would have to shut the building for 48 hours in order to do a deep clean. Additionally, some of our staff and patients who potentially came into contact with that person would need to go into isolation for 14 days just in case. This exact scenario has happened at a medical centre in Auckland, and we are attempting to prevent it from happening here.

Every day we are working to improve our efficiency and teamwork. Some people seen in the car queue have complex conditions or more severe symptoms and require more careful assessment which can take time. Therefore, there can be unexpected longer waits.

It’s perfectly natural that many people are feeling stressed and uncertain at the moment. However, despite this, we do hope that our staff – both inside and outside the building – are treated with Respect.

Covid-19 Update – Level 3 (Aug20)

As many of you may know, but some of you may not, the government has announced this evening that there are now four cases of Covid-19 in one household in South Auckland. These are people who had not arrived from overseas, and their source of infection is unknown.

Therefore, as at 12 noon tomorrow (Wednesday 12 August), Auckland is at Level 3 lock down restrictions until at least midnight on Friday. As we are part of the supercity, that includes us.

We will update you as soon as possible tomorrow as to what this means for appointments over the next few days. But in the meantime, please DO NOT come to the medical centre for non-essential visits.

You can help keep yourself and others safe by doing the basics well, especially if you have to be out in the community, such as at the supermarket:

Hand hygiene – washing your hands frequently

Wearing a face mask

Maintaining social distancing

If you must go anywhere, use the COVID-19 tracking app (details here: https://tracing.covid19.govt.nz/ )

Stay at home if you are unwell

If you have cold or flu symptoms, DO NOT enter the medical centre. You can contact reception on 09 235 9102 and they will advise you about assessment and testing options.

We know this is stressful and very disruptive for all of us.

However, remember you are part of New Zealand’s team of 5 million. We have done this before and we can do this again!